FAQ

The principle of urban games is that they are played outdoors, in the city, dear Karen. 😌 But wait! If you're interested in Escape Games at home, we've got something for you:

• Try our free games: download our app and try your luck with our free games. It's a great way to get a taste of what's to come when you play in your own town.

• Opt for at-home Escape Games by Escape Kit. Really cool people who create quality printable Escape Games! ✨ Different themes, for all ages! Choose amongst Harry Potter, Arsène Lupin, Alice in Wonderland or even The Little Prince, you'll be spoilt for choice 😉

You are more than 6 Karen? How crazy!

Several possibilities are available to you:

1. Buy several teams for a better game experience.

2. Decide to play all together in one team. This means that your experience may be impacted.

Example:

For 8 players, we recommend creating 2 teams of 4 people. But it is possible to play all together as well. In this case, two people will not have access to the game in the application, because we activate the game code on 6 smartphones only per team.

You have 3 years after your purchase to go on an adventure!

You determine the date and time of your game.

If you want to start your game at 8am, 4pm or midnight, it's up to you.

Coddy are urban adventures that promise you an original experience, during which you will (re)discover a city while playing!

We offer urban Escape Games, treasure hunts in no less than 9 countries!

You will be guided through the city by your smartphone and our mobile app, and you will have to solve riddles and complete various missions/challenges within a given timeframe (or not, it's up to you!).

These adventures are played in teams, from 2 to 6 players. Several themes and scenarios are available, including games specifically created for kids (8 to 12 years old).

Download our application and test our free "The Globe Trotter" game to better understand the principle!

Not at the moment, but we are working on it!

But you can play other games in the city or go on an adventure in another city!

It's very simple Karen!

Browse our website, and select the game and the city of your choice. Once you have paid for your urban adventure, you will receive a game code by email for your team.

Then download our Coddy mobile app, share the code with your teammates and enter it into the app.

Then let the app guide you: it will tell you the starting point, the rules of the game, etc.

📌 By the way, you have 3 years after your purchase to go on the adventure! You determine the date and time of your game.

Our games last on average between 1.5 and 3 hours.

For some games, you can decide to time your game or to do your adventure at ease.

The actual time of your game depends on your speed and ability to solve our puzzles 😉

That depends, Karen, do you have the IQ of a mussel or Einstein? 🤔

In our games, you will find sometimes complicated puzzles and sometimes easier ones. In any case, clues will always be present to help you!

To play, we recommend that you have :

• At least one working smartphone per team;

• A full battery;

• Possibly, even an external battery;

• Mobile data (don't worry, it doesn't use much);

• Bought a game on our website (This could be handy...);

• A relatively developed brain;

• And a fun (and competent) team!

We'll roll out the red carpet for you and shower you with gold!

Once the game is over, you'll receive an email with your photos of the game!

We also invite you to leave us a note and a comment to share your feelings about the experience!

Then, if you want more, check out our website for more games!

Yes, we are always trying to add new worlds and new challenges to our catalogue of games!

Have you checked your mailbox ( including junk mail) ? It is possible that our mail has slipped into your spam! This will not happen again if you join our newsletter Karen 😉

If you still haven't received the confirmation email with your code, contact us via the chat on our website.

You do what you want, Karen! But beware, time is running out! ⏲️ (In some adventures)

If you can't control your bladder, your appetite or the urge to take 30 selfies, you can always pause the game and resume it later! However, it is important to return to the same location...

For an outing with family, friends, but also with colleagues, for your bachelorette/bachelor party, or for your next school outing!

Contact us for your team building or school outing, we'll organise a perfect event with you: events@coddygames.com

At least 1 charged smartphone per team. For a better immersion, it is advisable to have more than one and to follow the story on your own phone.

No one from our team will be physically present during your game, although we would love to follow you to Madrid or Rome to play with you!

However, we will be there through the app and the chat to answer your questions, suggestions or congratulations!

If something goes wrong, a button in the app can get you out of a problematic situation, too.

The project now has a small team of 10 people. If you want to know more about the great people who make up the Coddy team, visit our About page.

The price of our games (starting at 39,99€) is a price per team. The teams are composed of 2 to 6 players.

For example, if you are 5 players, you only pay for 1 team.

But, if you are 10 players, we advise you to take 2 teams! You will then receive the game code(s) to share with your teammates.

We do not refund purchased games for several reasons:

• Your game is valid for 3 years after purchase;

• You can play whenever you want! You can postpone the game if the weather does not suit you;

• We can exchange the city or the scenario if you change your mind;

• Our games are way too cool for you to miss out on!

There are no reservations for our games! We do not refund purchased games for several reasons:

• Your game is valid for 3 years after purchase;

• You can play whenever you want! You can postpone the game if the weather does not suit you;

• We can exchange the city or the scenario if you change your mind;

• Our games are way too cool for you to miss out on!

No problem Karen!

We have games specifically made for children from 8 to 12 years old. These are "Peter Pan", "Saving Marsupilami!" and the "Kids Explore" games.

In the other scenarios, children can, of course, participate, but may have difficulty solving the puzzles.

Everyone's welcome!

We have some games that are more suitable for a more mature audience (bachelor(ette) games) and others that are suitable for children (for 8-12 year olds).

Your family, friends, colleagues and even students can join in the fun.

We don't recommend an incredible physical condition to participate, but be aware that you may have to travel a certain number of kilometres to reach the final point (the courses are logically accessible to PRMs, pushchairs, but we cannot guarantee the state of the roads in the cities where our games take place).

The starting point will always be communicated in the email with the instructions and in the app.

If you still haven't figured it out, you might want to stay home... Or maybe this is already the start of the Escape Game? 🤔

Our games are held in the city centre, so there will always be a possibility to park somewhere, but we can't guarantee free parking.

It's best to come by public transport, bike, scooter, or even on foot if you can. 🌍

Yes, during the adventure, you can consult the leaderboard which updates in real time according to your progress.

With the classic formula, the number of active participants is limited to a maximum of 6. You can play with less, or with more, but in this case, the other players will have to follow the game on the other players' smartphones.

No, in the classic form, the payment is made before receiving the access codes. However, you will receive an invoice as soon as the payment is validated.

The adventures are designed to allow teams to choose which direction to go, but if a large number of participants start the adventure at the same time, they will likely meet at the beginning and end of the game.

To prevent this, you might consider staggering the start times by a few minutes.

Depending on the theme chosen, the speed of your team and your ability to solve the puzzles, a game can vary between 2 and 3 hours. We advise you to allow 4 hours for the activity.

You will receive an invoice after your payment is confirmed. You can indicate in your information: the name of the company, the VAT number of the company, etc.

You can pay by bank transfer on the website. Once we have received the transfer, we will send you the game code. It takes a few days between the payment and the activity.

No, the payment must be made before receiving the access codes. You will receive an invoice as soon as the payment is confirmed.

A last minute problem and your company has to cancel?
Our games are valid for 365 days. You can easily reschedule the activity because it can be played whenever your company wants.

You (or your supervisor 🤪 ) create the teams yourself. We advise to make teams of 5-6 players depending on the total number of participants.

Our games are played completely autonomously with no staff required on site. However, in case of any problems during the game, we will always be available and ready to help via the support in the app.

To play a game with Coddy, you will need :

- at least one smartphone with a full battery (1 per team of 6 players minimum, unless otherwise stated)
- a 4G internet connection
- the Coddy application
- a team code (reserved online and received by email)

We also advise you to take an external battery with you if your phone runs out quickly.

Depending on the theme chosen, the speed of your students and your ability to solve the puzzles, a game can vary between 2 and 3 hours. We recommend 4 hours of activity.

You will receive an invoice after the payment has been validated. You can indicate in your information: the name of the school, the VAT number of the school (if necessary), etc.

You can pay by bank transfer on the website. Once we have received the transfer, we will send you the game code. You should allow a few days between the payment and the activity.

No, the payment must be made before receiving the access codes. You will receive an invoice as soon as the payment is confirmed.

A last minute hitch and your school has to cancel?
Our games are valid for 365 days. You can easily reschedule the activity because it's playable whenever your school wants.

You will receive a code per team for the day. We advise to make teams of 5-6 players depending on the total number of students present.

Our games are played completely autonomously with no staff required on site. However, in case of problems during the game, we will always be available and ready to help via the support in the app.

To play a game with Coddy, you will need:

- At least one smartphone with a full battery (1 per team of 6 players minimum, unless otherwise stated)
- a 4G internet connection
- the Coddy application
- a team code (reserved online and received by email)

We also advise you to take an external battery with you if your phone runs out quickly

You play when you want Karen, but be aware that for the observation puzzles, being immersed in the dark will not really make your task easier.

It lasts about 2 to 3 hours depending on your speed (walking, solving puzzles, reading messages) and the number of breaks you take (drinking beer, in the bathroom or puking).

Only your fully-charged smartphone (if each participant has his or her own, even better!), an internet connection, a group of friends and a groom or bride to celebrate!

Yes, in the game "Mates, Mess & Madness", the role of the groom or bride-to-be is already included. All you have to do is to indicate in the app which of the participants is the lucky one.

No Bryan, the game "Mates, Mess & Madness" is open to homosexual couples too. We ask the question at the beginning of the game to know who will be the future groom/bride and the identity of his or her future spouse.

For the game "Mates, Mess & Madness", the price is per person!

Otherwise, for other games, it is a group rate (up to 6 people).

For the game "Mates, Mess & Madness", you need a minimum of 4 people to play, and your group can be up to 16 participants.
Otherwise, the other games offered are for groups of maximum 6.